FAQ - Frequently Asked Questions
Welcome to our FAQ page, where you'll find answers to the most frequently asked questions about our products, services and policies. At LionOfJudahMarket we are committed to providing you with a transparent and satisfying shopping experience. Whether you have questions about delivery, our return policy or how we select our wall art, we're here to help. Explore this section for clear and concise information, making your experience with us as pleasant and straightforward as possible.
Large Orders
WHEN IS THE ORDER A BULK SALE?
WHEN IS THE ORDER A BULK SALE?
Bulk Discounts
- 5–9 units: 5% off
- 10–19 units: 10% off
Discount applied automatically at checkout.
WHEN IS THE ORDER A WHOLESALE?
WHEN IS THE ORDER A WHOLESALE?
Orders of 25+ units of the same item
Please contact us at info@lionofjudahmarket.com, for more details.
DO YOU OFFER A DISCOUNT ON WHOLESALE ORDERS?
DO YOU OFFER A DISCOUNT ON WHOLESALE ORDERS?
Yes! We're happy to work with churches, ministries, event planners, gift shops, and anyone placing a large order for weddings, baptisms, fundraisers, or retail resale.
For orders above a certain quantity, we can offer:
- Volume-based discount pricing
- Custom quotes tailored to your order size
- Assistance with mixed-item orders (e.g. a combination of crosses, anointing oils, and rosaries)
Since large orders are handled individually to make sure you get the best pricing and availability, please contact us directly at info@lionofjudahmarket.com with:
- The item(s) and quantities you're interested in
- Your timeline (especially important for events with a fixed date)
- Whether you need custom packaging or personalization
Delivery & Ordering
WHEN WILL I RECEIVE MY ORDER?
WHEN WILL I RECEIVE MY ORDER?
Orders are processed same day or next day. Once shipped, delivery typically takes 2 to 4 days for most locations in the United States.
Our main warehouse is located in New Jersey. Delivery times may vary depending on product availability and your location.
Please note that delivery time is an estimate, and LionOfJudahMarket is not responsible for delays due to local customs, postal schedules, holidays, or weather conditions.
DO YOU SHIP INTERNATIONALLY
DO YOU SHIP INTERNATIONALLY
We do offer international shipping. Please contact us at info@lionofjudahmarket.com, and we'll be happy to answer your question individually.
I DID NOT RECEIVE MY ORDER
I DID NOT RECEIVE MY ORDER
A problem with the Post Office? Lost, broken, or destroyed parcel? Customer satisfaction is our priority. We don't pass the buck to the carrier and leave you to fend for yourself. We  take full responsibility  and will immediately send you a replacement package  at our expense .Â
Feel free to contact us by email at Info@LionOfJudahMarket.com: our team will do their best to meet your expectations.Â
Cancellation & Return
CAN I CHANGE / CANCEL MY ORDER?
CAN I CHANGE / CANCEL MY ORDER?
Yes, as long as your order is not "Â Shipped".
I WISH TO RETURN AN ITEM
I WISH TO RETURN AN ITEM
Within 30 days of the order date, you may return your items.
If the return is due to our error (i.e., we shipped you the wrong products or items arrived damaged), we'll refund you the full order total, including original shipping.
We cannot exchange or refund items that:
- Are defective or damaged (outside of our error, as described above)
- Are returned more than 30 days after the order date
- Are in unsellable condition
- Are personalized, customized, or made on demand
- Are missing parts
We'll notify you by email once we've received and processed your returned item. You can expect a refund within 3 to 5 business days of our receiving your return.
Security and payment
WHAT PAYMENT METHODS DO YOU ACCEPT?
WHAT PAYMENT METHODS DO YOU ACCEPT?
Payment Methods
Your safety is our priority: our site only offers secure and guaranteed risk-free payment methods.
We accept:
- All major credit cards
- Shop Pay
- Google Pay
- Apple Pay
Your bank details or credit card information will never be shared with us. All payments are protected by our 128-bit SSL encrypted payment processor.
IS MY INFORMATION SECURE?
IS MY INFORMATION SECURE?
Yes !
The "HTTPS" in our store's URLs demonstrates the quality of our services. HTTPS is the secure version of "http" that uses SSL/TLS protocols. HTTPS is used to protect financial transactions on e-commerce websites. As online retailers, we understand that using SSL is essential these days. It's the best way to protect your data and safeguard you against hackers and identity theft.
Visually, the SSL certificate is represented by a padlock that appears in the web browser's address bar. It is also represented by an "s" which stands for "secure" and is added to the "http" protocol in the website's address bar.
Practical Guide & Tips
HOW CAN I ORDER A PRODUCT?
HOW CAN I ORDER A PRODUCT?
We make your shopping experience as easy as possible.
- You select the desired product(s)
- Click on "add to cart"
- Click on the shopping cart icon in the top right corner (your "shopping cart") to complete your purchase
We also offer you the option of creating an account to make the process even simpler.
No more questions
CAN I COMBINE MY DISCOUNT CODES?
CAN I COMBINE MY DISCOUNT CODES?
No. Except in exceptional circumstances, we only accept one discount code per order.
I RECEIVED AN IMPORT TAX
I RECEIVED AN IMPORT TAX
LionOfJudahMarket Ships its products worldwide legally. However, the buyer is responsible for any import taxes in their country; we accept no liability for these.
WHOLESALE ORDER
WHOLESALE ORDER
If you wish to place a bulk order, please email our team at Info@LionOfJudahMarket.com
Our customer service is available Monday to Friday: from 9am to 6pm.